Symptoms: How do I transfer data from Leave module to Payroll module for leave encashment processing? Possible Cause (s): None Suggested workaround/ solution(s): Leave Module Go through the following settings in order for the leave type to appear in ...
Symptoms: Employee is unable to perform mobile clocking as there is no feature for clocking at the homepage in the mobile apps. Possible cause (s): 1. The Worksite or Badge No at Office Contact (Personnel module) is empty. 2. The Time Device/Location ...
Symptoms: Staff obtained PR recently but payroll is already run and released and the CPF is under paid Possible cause (s): None Suggested workaround/ solution(s): Check the staff’s payslip from previous pay run and screen shot for verification use ...
Symptoms: The payslip for previous month did not appear from the list in Payroll > My Payroll > Payslip. Possible cause (s): The payslip could be accidentally removed from the Payroll > Pay Run > Action > Manage Pay by the Payroll Admin. Suggested ...
Symptom(s): To check Variable Data entry given for all employees before proceeding to payment Possible cause(s): To double check the figure or remove unwanted Variable Data entry from any employee before pay run processing Suggested ...