Knowledge Base
Personnel
Personnel modulePayroll
Payroll moduleLeave
Leave moduleExpense
Expense moduleAppraisal
Appraisal moduleLearning
Learning moduleSystem
SystemTime Attendance
Time AttendanceTime Off
Time Off module
Recent Articles
Encounter error when mass upload Shift roster Excel file
Managers upload their own subordinate shift roster Excel file but encountered error message: "Failed to import the shift roster due to this employee is not your subordinate" Possible cause and solution: 1. Information in the excel file may have been ...How to setup weekly payroll
Steps : 1. Go to Payroll > Paygroup a. Click <New paygroup> and setup the paygroup for Weekly payroll i. Select <Weekly> for 'Frequency' option ii. Select the appropriate currency for 'Currency' option iii. Choose the require option for situation ...How to create Leave Planner and apply leave based on leave planner
1. Go to Leave > My Leave > Leave Planning 2. Click <New Leave Plan> 3. Insert the relevant details and save it If staff would like to apply leave based on the planner, he/she can go to Leave > My Leave > Leave Planning 1. Click on the relevant Leave ...How does an Expense Administrator submit claim on behalf of employees?
Steps : 1. Expense Administrator go to Expense > Employee Expense > Expense Data > select the employee's profile. 2. Under <Expense Data> tab, click [New Expense Claim]. 3. Create the Expense Claim Form accordingly and Save. 4. Once Saved, add the ...Not able to select "Default for All" for Company option when creating a new benefit scheme?
Expense Administrator created Benefits Scheme, however it cannot be assigned to "Default for all" as it is not available from the dropdown list. Possible cause: The Expense Administrator may not be assigned to all entities in Access rights. It could ...
Popular Articles
How do I transfer data from Leave module to Payroll module for leave encashment processing?
Symptoms: How do I transfer data from Leave module to Payroll module for leave encashment processing? Possible Cause (s): None Suggested workaround/ solution(s): Leave Module Go through the following settings in order for the leave type to appear in ...Employee is unable to perform mobile clocking as clocking map is missing from MeHR mobile apps
Symptoms: Employee is unable to perform mobile clocking as there is no feature/map for clocking at the homepage in mobile apps. Possible cause (s): 1. The Worksite or Badge No at Office Contact (Personnel module) is empty. 2. The Time Device/Location ...How does an Expense Administrator submit claim on behalf of employees?
Steps : 1. Expense Administrator go to Expense > Employee Expense > Expense Data > select the employee's profile. 2. Under <Expense Data> tab, click [New Expense Claim]. 3. Create the Expense Claim Form accordingly and Save. 4. Once Saved, add the ...[SG] How to include omitted CPF in current pay run for employee who has obtained Permanent Residence (PR) recently
Symptoms: Staff obtained PR recently but payroll is already run and released and the CPF is under paid Possible cause (s): None Suggested workaround/ solution(s): Check the staff’s payslip from previous pay run and screen shot for verification use ...How to retrieve previous month missing payslip for staff?
Symptoms: The payslip for previous month did not appear from the list in Payroll > My Payroll > Payslip. Possible cause (s): The payslip could be accidentally removed from the Payroll > Pay Run > Action > Manage Pay by the Payroll Admin. Suggested ...