Knowledge Base
Personnel
Personnel modulePayroll
Payroll moduleLeave
Leave moduleExpense
Expense moduleAppraisal
Appraisal moduleLearning
Learning moduleSystem
SystemTime Attendance
Time AttendanceTime Off
Time Off module
Recent Articles
How to cancel/amend the No Pay Leave that has been posted?
Symptoms: Admin is trying to amend the end date of an approved No Pay Leave/Unpaid Leave at Leave Entry, but encountered "POSTED_LEAVE" error: Possible Cause(s): The No Pay Leave/Unpaid Leave has been posted to Payroll module for deduction, hence ...How to create a new Expense template
1. Go to Expense > Expense Management > Expense Template 2. Click on “New Expense Template” a. Enter “Template Name” b. Expense Workflow setting is normally set as <Use System Default>, that is follow the settings in Expense Options. However, if you ...How to upload certificate after course completion
1. Employee go to Learning-->My Learning-->Enrolment Status 2. Search for the enrolment transaction by filtering Enrolment Date From and To 3. Click on “Submit Result” Icon 4. Employee to input the course result and upload the certificate. 5. Next, ...Encounter error when mass upload Shift roster Excel file
Managers upload their own subordinate shift roster Excel file but encountered error message: "Failed to import the shift roster due to this employee is not your subordinate" Possible cause and solution: 1. Information in the excel file may have been ...How to setup weekly payroll
Steps : 1. Go to Payroll > Paygroup a. Click <New paygroup> and setup the paygroup for Weekly payroll i. Select <Weekly> for 'Frequency' option ii. Select the appropriate currency for 'Currency' option iii. Choose the require option for situation ...
Popular Articles
How do I transfer data from Leave module to Payroll module for leave encashment processing?
Symptoms: How do I transfer data from Leave module to Payroll module for leave encashment processing? Possible Cause (s): None Suggested workaround/ solution(s): Leave Module Go through the following settings in order for the leave type to appear in ...Employee is unable to perform mobile clocking as clocking map is missing from MeHR mobile apps
Symptoms: Employee is unable to perform mobile clocking as there is no feature/map for clocking at the homepage in mobile apps. Possible cause (s): 1. The Worksite or Badge No at Office Contact (Personnel module) is empty. 2. The Time Device/Location ...How does an Expense Administrator submit claim on behalf of employees?
Steps : 1. Expense Administrator go to Expense > Employee Expense > Expense Data > select the employee's profile. 2. Under <Expense Data> tab, click [New Expense Claim]. 3. Create the Expense Claim Form accordingly and Save. 4. Once Saved, add the ...[SG] How to include omitted CPF in current pay run for employee who has obtained Permanent Residence (PR) recently
Symptoms: Staff obtained PR recently but payroll is already run and released and the CPF is under paid Possible cause (s): None Suggested workaround/ solution(s): Check the staff’s payslip from previous pay run and screen shot for verification use ...How to retrieve previous month missing payslip for staff?
Symptoms: The payslip for previous month did not appear from the list in Payroll > My Payroll > Payslip. Possible cause (s): The payslip could be accidentally removed from the Payroll > Pay Run > Action > Manage Pay by the Payroll Admin. Suggested ...