Encounter “No effective special entitlement found, please verify and try again” during Leave credit

Encounter “No effective special entitlement found, please verify and try again” during Leave credit

Symptoms:
Encounter the error when trying to credit leave leave to employee

 

Possible cause (s):
The leave group is a Special Entitlement Leave and not a Regular Leave

 

Suggested workaround/ solution(s):
Check whether the leave group is Special Entitlement Leave via

Leave > Leave Management > Leave Scheme > Select the correct Leave Scheme > Select the Leave Group > Prorate Setting tab.

- Under the Prorate Setting tab, check whether the Regular/Contract Leave is checked with “Special Entitlement Leave”.

If the Leave Group is already set as “Special Entitlement Leave, proceed with the below steps.

1. Go to Leave > Leave Management > Leave Assignment > select Entitlement Entry tab. Click “New Entry” button.
2. Select the Leave Group and fill in all the necessary information. Click “Save” when finished.