Error 'Account value length exceed the column field length' when generating Bank Disk
Symptoms:
This occurs when user is trying to generate the bank disk under the path “Payroll” > “Post Run” > “Bank Disk”.
Possible Cause(s):
This error typically refers to the bank account of either the company or the employee(s) that have exceeded the prescribed length.
Suggested workaround / solution(s):
A. To verify the company bank account number, please follow the steps below.
- Login as the Payroll Administrator.
- Go to “Payroll” > “Payroll Management” > “Pay Group”.
- Go to the details of the “Pay Group”.
- Verify the stated bank account number is correct and make the necessary changes
- Repeat above steps (2) to (4) for all other Pay Groups.
B. To validate if the error comes from the employees’ bank account number.
- Login as Master account.
- Go to “HR Intelligence” > “Report Viewer”.
- Run “BankAccListing.rpt” report to view the bank details of all employees.
- Proceed to step C below once the employee(s) with the problematic bank account details is located.
C. To rectify any employees’ bank account issue,
- Go to “Payroll” > “Employee Pay” > “Payee Data” -> “Bank Details”.
- Make the necessary change and click on “Submit” button to save it.