Error: The employee’s leave calendar is not found or the new calendar year is not generated yet

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• Encounter “Unable to get the Leave Scheme + Leave Group entitlement setting, record is not found” during leave credit

  Symptoms: Encountered the above message when creating leave credit for previous year for a re-join staff. Possible Cause(s): The previous year assigned leave scheme has been removed from the Leave Assignment, or the new effective date is set to ...

• Encounter “No effective special entitlement found, please verify and try again” during Leave credit

  Symptoms: Encounter the error when trying to credit leave leave to employee   Possible cause (s): The leave group is a Special Entitlement Leave and not a Regular Leave   Suggested workaround/ solution(s): Check whether the leave group is Special ...

• Encounter 'Not enough leave balance available for the leave period applied’ when applying leave for next year

  Symptoms: Encountered the error message ‘Not enough leave balance available for the leave period applied’ when employee tries to apply next year leave   Possible cause(s): The staff does not have enough leave balance   Suggested workaround / ...

• Why does system calculates total leave duration incorrectly for employee

  Possible Cause(s):  Public Holiday setup or Leave Calendar setup wrongly ​Employee manually overwrite the duration Suggested workaround / solution(s): Go to Leave->Leave management->Leave Calendar->Click on Calendar name->Click on Attach icon, check ...

• Why there is no transaction generated for a particular leave application?

  Symptoms: Not able to find employee’s leave application under path: Leave >> Employee Leave >> Transaction Possible Cause(s): 1. This leave record is entered by Leave Administrator 2. This leave application has been removed from transaction by ...