How to amend the receipt claimable date

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• Why employee is unable to amend approved expense claim?

  Symptoms: The employee attempts to make amendment for the claim that has been approved by manager. In this case, within his/her Claim status page (My Expense -> Claim Status) , there is no “Amend” button available for him/her to click. Possible ...

• Staff encountered error "The Expense Group daily entitlement amount is exceeded" and unable to submit claim

  Symptoms: While drafting claim form in Expense module, staff encountered the error at the submission page and the 'Submit' button is also not visible for clicking. The claim amount does not exceed the annual Benefit Scheme entitlement. Possible cause ...

• How to Mass Assign Benefit Scheme?

  Symptoms: Administrator would like to assign benefit scheme to more than one employee at the same time. Possible cause (s): 1. There is a batch of new employees joined at a same time. 2. The employees need to have a new Benefit Scheme with same ...

• How to export claims from Expense module to Payroll module for payroll processing?

  1. Go to Expense-->Expense Payment-->Payment Processing 2. Search the claim records by selecting the appropriate Company, Claim From and Claim To date. 3. Select the records to be sent to Payroll by ticking in the check box, next click on <Lock> to ...