How to book resources (eg meeting room / equipment) via the system?

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• How to disable existing resources to be available for booking?

  Symptoms: How to disable or disallow the resource(s) to be available for booking in Resource Booking Possible cause (s): None Suggested workaround/ solution(s): To disable : Go to All Menus > HR Portal > Resources. At the Resource Management tab, ...

• How to cancel resource booking (as employee)?

  Symptoms: Employee intends to cancel resource booking that has been made Possible cause(s): NONE Suggested workaround / Solution(s): Go to Home and click on Resource Booking Click on the “Booking History” button Find the selected resource booking, ...

• How to add or change Currencies in the System

  Possible cause(s): To modify or add any currencies needed by company. Suggested workaround / Solution(s): Go to set up > System > Regional Setting > Currency > click new currency > Key in > Save

• If the employee has been terminated, will the license be released back into the system?

  Symptoms: None Suggested workaround / solution(s): Once an employee is terminated, the license held by the terminated employee will be automatically released back into the system 1 day after the termination date.

• Why some employees are unable to login to system if using Active Directory authentication?

  Symptoms: Employee unable to login to the system using network ID, when he/she click on “here” blue link within the login screen. Possible cause(s): There is no network ID entered or incorrect network ID within the system Suggested workaround / ...