Symptoms:

The customer has a batch of employees that have recently attended a training program where the training records need to be updated into system by the administrator.

Possible cause(s):

NONE

Suggested workaround / Solution(s):

There are 3 recommended method of inserting a training record into the system:

1. Data Entry per employee steps as follows:
   a. Go to Learning > Employee Learning > Learning Data (Learning Record) tab
   b. Select any Employee from Employee List
   c. Click on “New Learning Record”
   d. Fill in the fields. You can manually enter the course
   e. Click on the “Save” button
2. Mass Learning Record Entry steps as follows:
   a. Go to Learning > Course > Scheduler
   b. Find the course and click on the Enrollment List button
   c. Click on [Enroll Staff] link
   d. Click on the Mass Learning Record Entry tab
   e. Select the company, employee learning plan (If Any)
   f.  Tick/select on the employee and Ref. to available learning needs (If Any)
   g. Select Work Year and Evaluation
   h. Tick on the notification checkbox (If it's required)
   i.  Click on the Submit button
3. Upload Learning Records steps as follows:
   a. Go to Learning > Employee Learning > Learning Data (Learning Record) tab
   b. Click on Upload Course
   c. Enter the training records in MS Excel in the specified format
   d. Save the file as CSV file
   e. Click on the Browse button to select the correct (CSV) file and click on Submit