Symptoms: How to release employee's pay slip pertaining to pay period that has been closed? Possible cause(s) NONE Suggested workaround / solution(s): Need to reopen the pay period. Contact Frontier Customer Care to request for the pay period to be ...
Symptoms: The payslip for previous month did not appear from the list in Payroll > My Payroll > Payslip. Possible cause (s): The payslip could be accidentally removed from the Payroll > Pay Run > Action > Manage Pay by the Payroll Admin. Suggested ...
Symptoms: The administrator may has accidentally processed a staff payroll in a different Pay Run type (e.g.: Advance, Additional) and would want to remove the Payslip from the staff's viewing and record. Suggested workaround/ solution(s): Go to ...
Symptoms: There is no basic salary for a new employee when previewing payslip. Possible cause(s) No basic Salary enter for this particular employee Did not add a new element in the recurring pay Suggested workaround / solution(s): For PC (1), please ...