How to reset the password for a few employees in a single process and not affecting their access right?
Symptoms:
To mass reset the account password for more than one employee and not affecting their existing system access right.
Possible cause (s):
None
Suggested workaround/ solution(s):
- Go to All Menus > Personnel > Processes > Access Right > Mass Role Assign.
- Use the filter function provided to search for the employees and click the Search icon.
- Once the search function returns the list of employees, tick the employees affected and click Next.
- Under System Access Assignment, choose the relevant options for “Access to Frontier e-HR” and “Set Initial Password to”.
- Leave all roles UNCHECKED to reset the password for everyone that was selected in the previous screen.
- Click on the "Save" button.