"List of Claim - Pending Payment" does not tally with claims pending for payment at Payment Processing menu.

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• How to export claims from Expense module to Payroll module for payroll processing?

  1. Go to Expense-->Expense Payment-->Payment Processing 2. Search the claim records by selecting the appropriate Company, Claim From and Claim To date. 3. Select the records to be sent to Payroll by ticking in the check box, next click on <Lock> to ...

• How to add claim item into dropdown list when employee create a new claim form?

  How to add claim item into dropdown list when employee create a new claim form? Solution: 1. Go to Expense-->Expense Management-->Expense Template 2. Click on the Expense Template where the new claim item is to be added 3. Click on 'New Expense Type" ...

• Cost Centre Selection not appearing in Expense Template or Claim items page

  a) Go to Setup > Company > Cost Centre, click <New Cost Centre> to create the cost centre under either <All Companies> option or select the appropriate company from the drop down list before creating. b) Go to Expense > Expense Management > Expense ...

• Why employee is unable to amend approved expense claim?

  Symptoms: The employee attempts to make amendment for the claim that has been approved by manager. In this case, within his/her Claim status page (My Expense -> Claim Status) , there is no “Amend” button available for him/her to click. Possible ...

• Staff encountered error "The Expense Group daily entitlement amount is exceeded" and unable to submit claim

  Symptoms: While drafting claim form in Expense module, staff encountered the error at the submission page and the 'Submit' button is also not visible for clicking. The claim amount does not exceed the annual Benefit Scheme entitlement. Possible cause ...