Manager is unable to see some of the shift roster when trying to assign shift roster to employee

Issue: Manager is unable to see some of the shift roster from the dropdown list when trying to amend/assign shift to employee.

Solution:

Admin to go to Attendance > Shift Access Control > Assign Shift To Manager > Select Manager > Assign the required shifts for the Manager.

Manager to go to Shift Roster Setting > Select all shifts.

• Related Articles

• Employee is unable to perform mobile clocking as clocking map is missing from MeHR mobile apps

  Symptoms: Employee is unable to perform mobile clocking as there is no feature/map for clocking at the homepage in mobile apps. Possible cause (s): 1. The Worksite or Badge No at Office Contact (Personnel module) is empty. 2. The Time Device/Location ...

• How to allow employee to clock in using different time zone?

  Issue: Employee is employed under an entity but was seconded to work for another entity that is in different time zone. How to allow the employee to clock in using different time zones without changing/creating shift schedule. Example: Employee ...

• Approved leave was not updated in Clocking Transactions

  Symptoms: The record is marked as FCICO instead of “On Leave” in Clocking Transactions  Possible cause(s): Staff may have accidentally performed clocking on “On Leave” day, or performed incomplete clocking (clock in but not clock out, and vice ...

• Email notification on error regarding Badge number while importing RAW clocking data

  Symptoms:  Attendance Administrator received system email notification, indicating error was encountered while importing the RAW clocking data for the company. Eg of the error - [badge number: NNNN] EMP_NOT_FOUND (17 Sep 2022 02:13 PM) Possible cause ...