Symptoms:
Not able to find the staff in Bank Disk file even though there is no error during payroll processing and payroll has been processed successfully.
Possible cause (s):
The staff is tagged to Pay Method other than "DIRECT CREDIT" at Payee Data (Bank Detail tab).
Suggested workaround/ solution(s):
Need to change the Pay Method to "DIRECT CREDIT" and Save.
Go to Payroll > Employee Pay > Payee Data > Bank details tab, change 'Payment Method' to <DIRECT CREDIT>. Once amended, kindly go to Payroll > Payrun > Action > Manage Pay tab to see whether the Pay Method has been changed to "DIRECT CREDIT".
Alternatively, go to Payroll > Post Run > Bank Disk > select Pay Group > click on <Verification> button, to check that the staff name is reflected.