Staff is missing from Bank Disk even though payroll has been processed successfully for the staff

Staff is missing from Bank Disk even though payroll has been processed successfully for the staff

Symptoms:
Not able to find the staff in Bank Disk file even though there is no error during payroll processing and payroll has been processed successfully.

Possible cause (s):
The staff is tagged to Pay Method other than "DIRECT CREDIT" at Payee Data (Bank Detail tab).

Suggested workaround/ solution(s):
Need to change the Pay Method to "DIRECT CREDIT" and Save.

Go to Payroll > Employee Pay > Payee Data > Bank details tab, change 'Payment Method' to <DIRECT CREDIT>. Once amended, kindly go to Payroll > Payrun > Action > Manage Pay tab to see whether the Pay Method has been changed to "DIRECT CREDIT".

Alternatively, go to Payroll > Post Run > Bank Disk > select Pay Group > click on <Verification> button, to check that the staff name is reflected.

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