Symptoms:
The payslip showing the deduction of the SHGs but the SHGs does not appear in CPF calculation
Possible cause(s):
The SHGs pay element code in the Payroll > Payroll Management > Pay Element has been changed
Suggested workaround/solution(s):
The system fails to read the SHGs since the code has been changed to other code.
The user need to check the Pay Element code for SHGs in Payroll > Payroll Management > Pay Element and ensure it follows as below:
Item | Self Help Group Funds | Pay Element Code |
1 | Chinese Development Assistance Council (CDAC) | CDAC |
2 | Eurasian Community Fund (ECF) | ECF |
3 | Singapore Indian Development Association (SINDA) | SINDA |
4 | Mosque Building and Mendaki Fund (MBMF) | MBMF |
5 | Yayasan Mendaki | MEND |