Symptoms:
The payslip showing the deduction of the SHGs but the SHGs does not appear in CPF calculation
Possible cause(s):
The SHGs pay element code in the Payroll > Payroll Management > Pay Element has been changed
Suggested workaround/solution(s):
The system fails to read the SHGs since the code has been changed to other code.
The user need to check the Pay Element code for SHGs in Payroll > Payroll Management > Pay Element and ensure it follows as below:
| Item | Self Help Group Funds | Pay Element Code |
| 1 | Chinese Development Assistance Council (CDAC) | CDAC |
| 2 | Eurasian Community Fund (ECF) | ECF |
| 3 | Singapore Indian Development Association (SINDA) | SINDA |
| 4 | Mosque Building and Mendaki Fund (MBMF) | MBMF |
| 5 | Yayasan Mendaki | MEND |
