Why is leave duration calculated incorrectly across public holiday?

Symptoms:

The leave duration has been calculated incorrectly when the employee applied leave across public holiday.

Possible Cause(s):

1. Incorrect Holiday definition.
   
2. Incorrect holiday template assignment.
   
3. The leave type applied does not use work calendar for duration computation
   

Suggested workaround / solution(s):

For PC(1) :

a. Go to Leave > Leave Management > Public Holiday

b. Select the appropriate holiday template

c. Ensure that the holiday dates are correct

For PC(2) :

a. Go to Leave > Leave Management > Work Calendar

b. Select the work calendar assigned to the employee

c. Check if correct holiday template has been assigned for the specified year

For PC(3) :

a. Go to Leave > Leave Management > Leave Scheme

b. Select the Leave Scheme assigned to the employee

c. Select the Leave Group/Type applied

d. Check if the work calendar is used for duration computation

e. Make the necessary adjustment

Note: PC stands for Possible Cause(s)

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