Why is the Childcare leave entitlement showing as '0'
Symptoms:
Childcare leave entitlement showing as '0'
Possible cause (s):
1. The employee’s child information in the Personnel module is empty.
2. The employee’s child information has just being entered in system.
3. The staff/employee has worked in the company for less than 3 months
4. “Child Care Start from” option in Employee Record > Personal > Family, is not set to Children Birth Year
Suggested workaround/ solution(s):
1. User need to fill in the child information in the Personnel module.
2. Next, go to Leave > Leave Group/Type> Click
“CHILDCARE_SG > Click 'Refresh Childcare Entitlement' button.
The
employee’s childcare leave entitlement should be reflected
accordingly once the above steps are completed.
'CHILDCARE_SG' is a default Leave code in the system and entitlement will be auto updated in the following day once child
information is being inputted. However, if you wish to see the entitlement right after entering the child information, you may go through the steps as provided above.Related Articles
How does system handles childcare leave entitlement for employees
Refer to attachment for the different scenarios“Limit To” in Entitlement information is showing as zero and does not show correct days after Leave credit
Symptoms: View Entitlement information, “Limit To” is still showing as ZERO even after providing a leave credit for the employee. The days given was not updated. Possible Cause(s): The control value is set to ZERO within the entitlement setup ...How to generate Leave Entitlement Detailed report?
How to generate Leave Entitlement Detailed report, which include Leave Taken, Leave Entitlement, Leave Balance, Carry forward Leave, Forfeited Carry Forward leave, etc as of date. Solution: 1. Go to Leave-->Employee Leave-->Leave Intelligence 2. ...Leave balance not reflected after preset leave entitlement
Client have preset 3 days entitlement for compassionate leave, but employee still not able to apply for the leave. Solution : Go to Leave > Leave Management > Leave Scheme > Select Leave Scheme name > Select Leave type > Control value tab Control ...How to cancel or delete approved leave?
Symptoms: How to cancel approved leave and credit the leave back to the employee’s entitlement Suggested workaround/ solution(s): Need to delete the followings in order to delete approved leave : 1. Delete Leave Transactions 2. Delete Leave Entry ...