1) Go to IRAS Entry, Payroll > Statutory Return > Singapore 2) Click on IR8A 3) Click on <Edit> button under Action column of the affected employee 4) Click on <Sub form> button ** Example : Allowances has been submitted wrongly for an employee in ...
How to withhold employee salary for Tax clearance? Solution: 1. go to Payroll-->Payroll Management-->Pay Element and set the pay element that need to be withheld by ticking on 'Is Withholding Salary Element' 2. go to Payroll-->Payee Data, select the ...
Symptoms: System does not auto assign the Self Help Group SHG for Muslim staff under Recurring Pay. Possible cause(s): None Suggested workaround/ solution(s): The Administrator need to choose “Muslim” at Personnel > Employee Record > Personal > Basic ...
Symptoms: CPF website rejected the file attached stating the reason that the summary does not tally with the sum of employees details. Suggested workaround / solution(s): The error message means that there is more number of staff under the employee ...
Symptoms: To contribute both FWL and CPF in current month payroll for an employee who has obtained his/her PR status in the middle of the month. However, system does not allow both FWL and CPF to appear at the same time. Possible cause(s) This is a ...
Symptoms: An employee with a valid pay record for the selected pay period is not listed in CPF board return report under Payroll > Statutory Return > Singapore > CPF Return tab. Possible cause(s) This report will only list employee with pay record ...
Symptoms: The payslip showing the deduction of the SHGs but the SHGs does not appear in CPF calculation Possible cause(s): The SHGs pay element code in the Payroll > Payroll Management > Pay Element has been changed Suggested workaround/solution(s): ...
Symptoms: The FWL amount is not pro-rated correctly even though the start and end date is correct. Possible cause(s) The override FWL days is entered under Payroll > Employee Pay > Payee Data> Statutory tab. Therefore, the system calculate the FWL ...
Possible Cause(s): Need to generate CPF file to upload to CPF website Suggested workaround / solution(s): Go to Payroll > Statutory Return > Singapore> CPF Return tab > Follow instruction Step 1 to Step 3 to generate the file for e-Submission by ...
Pertaining to Employment Act that has taken effect on 1st April 2019, OT capping has been changed from S$2,250 to S$2,600. The details of the changes of Employment Act can be found on the link below (page 9): ...
Symptoms: Staff obtained PR recently but payroll is already run and released and the CPF is under paid Possible cause (s): None Suggested workaround/ solution(s): Check the staff’s payslip from previous pay run and screen shot for verification use ...