How to release employee's pay slip pertaining to pay period that has been closed?

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• How to Re-Open Closed Pay Period

  How to Re-Open Closed Pay Period if the Administrator needs to do some adjustment to payroll pertaining to previous period? Solution: 1. Go to Payroll > Action. 2. Select the Pay Group to re-open. 3. Tick Re-Open this period XXX. 4. Submit.

• How to retrieve previous month missing payslip for staff?

  Symptoms: The payslip for previous month did not appear from the list in Payroll > My Payroll > Payslip. Possible cause (s): The payslip could be accidentally removed from the Payroll > Pay Run > Action > Manage Pay by the Payroll Admin. Suggested ...

• How to delete or remove Payslip from the currently open Pay Period?

  Symptoms: The administrator may has accidentally processed a staff payroll in a different Pay Run type (e.g.: Advance, Additional) and would want to remove the Payslip from the staff's viewing and record. Suggested workaround/ solution(s): Go to ...

• Why there is no basic salary for a new employee's payslip?

  Symptoms: There is no basic salary for a new employee when previewing payslip. Possible cause(s) No basic Salary enter for this particular employee Did not add a new element in the recurring pay Suggested workaround / solution(s): For PC (1), please ...

• How to display a message in Pay slip for all employees?

  Symptoms: How to create and display a pay slip message for all employees Possible cause(s) NONE Suggested workaround / solution(s): Payroll Administrator can specify pay messages at the pay group level by going through the following steps. Go to ...