Why Admin cannot create, update/edit, and delete Salary Records at Remuneration or Salary?
Symptoms:
Personnel Admin, Payroll Admin and master user cannot create, edit or delete salary records at Remuneration under Personnel module and at Salary under Payroll module.
Possible cause (s):
The Salary Records is locked at Payroll > Pay Run > Action > Activate Run tab.
Suggested workaround/ solution(s):
1. User need to go to Payroll > Pay Run > Action > Activate Run tab.
2. Click the Lock button under "Lock/Unlock Salary Record" section.
2. Click the Lock button under "Lock/Unlock Salary Record" section.
3. Unlock the Salary Records and Save.