How to view previous year payslip from mobile app?
Symptoms:
How to view previous year payslip from mobile app?
Possible cause(s):
None
Suggested workaround/ solution(s):
In the mobile app :
- go to payslip
 - click on 'Filter' icon on top right hand corner 
 - change the year to previous year, eg change from 2022 to 2021
 - click search to view previous year payslips.
 
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