How to view previous year payslip from mobile app?

How to view previous year payslip from mobile app?

Symptoms:

How to view previous year payslip from mobile app?

Possible cause(s):

None

Suggested workaround/ solution(s):

In the mobile app :
  1. go to payslip
  2. click on 'Filter' icon on top right hand corner
  3. change the year to previous year, eg change from 2022 to 2021
  4. click search to view previous year payslips.


    • Related Articles

    • How to retrieve previous month missing payslip for staff?

      Symptoms: The payslip for previous month did not appear from the list in Payroll > My Payroll > Payslip. Possible cause (s): The payslip could be accidentally removed from the Payroll > Pay Run > Action > Manage Pay by the Payroll Admin. Suggested ...
    • Why employee is unable to view last month E-payslip?

      Symptoms: Under Payroll > My Payroll > My Payslip, the employee is unable to find his/her payslip for the previous month. Possible cause(s) The payslip was not released to the employee Under Payroll > My Payroll > My Payslip, the employee will only ...
    • How to delete or remove Payslip from the currently open Pay Period?

      Symptoms: The administrator may has accidentally processed a staff payroll in a different Pay Run type (e.g.: Advance, Additional) and would want to remove the Payslip from the staff's viewing and record. Suggested workaround/ solution(s): Go to ...
    • Why there is no basic salary for a new employee's payslip?

      Symptoms: There is no basic salary for a new employee when previewing payslip. Possible cause(s) No basic Salary enter for this particular employee Did not add a new element in the recurring pay Suggested workaround / solution(s): For PC (1), please ...
    • How to release employee's pay slip pertaining to pay period that has been closed?

      Symptoms: How to release employee's pay slip pertaining to pay period that has been closed? Possible cause(s) NONE Suggested workaround / solution(s): Need to reopen the pay period. Contact Frontier Customer Care to request for the pay period to be ...