How to reset Password for employee as an Administrator

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• How to reset the password for a few employees in a single process and not affecting their access right?

  Symptoms: To mass reset the account password for more than one employee and not affecting their existing system access right. Possible cause (s): None Suggested workaround/ solution(s):  Go to All Menus > Personnel > Processes > Access Right > Mass ...

• Encounter 'Empty password detected, unable to proceed' when new employee trying to login system

  Symptoms: Administrator created a new employee and grant access right to Frontier e-HR system. However, when the new employee try to login (click on “Submit” button), the above error is encountered. Possible cause(s) Administrator did not set the ...

• How does a manager request Career Change for employee

  How to request a Career Change for employee by a Manager. Steps : 1. Administrator to go to Personnel > Access Rights > Select Manager > Tick Career Change Requester Role for the Manager. 2. Manager to go to Personnel > My Staff Record > Career > ...

• How to transfer employee from one company to another?

  Ensure that the employee has been terminated from the Source company before the transfer There are three types of transfer as per below: Go to Personnel >> Processes >> Transfer, select the employee to be transferred, the appropriate Destination ...

• How to approve personal record changes that has been updated by employee?

  Symptoms: Employee who has been assigned with Personal Administrator rights will be able to approve changes that have been updated by staff in the personal record. Suggested workaround / solution(s): Go to Personnel >> Incoming Change Select the ...